EMPOWER TOGETHER

Our Commitment to Human Capital and Sustainable Growth

At QES, we are dedicated to fostering an environment that values people, their well-being, and their contribution to our success. Through our Empower Together initiative, we aim to create a workplace culture that prioritizes human capital management, career development, employee health & well-being, occupational health & safety, and community engagement. This commitment is a key part of our Environmental, Social, and Governance (ESG) strategy, ensuring that we continue to grow sustainably while uplifting our people and the communities we serve.

Human Capital Management

At QES, we recognize that attracting and retaining top-tier talent is crucial to our long-term success. We offer competitive compensation and benefits packages that align with local and national laws, including adhering to the minimum wage standards in Malaysia and other regions where we operate. Our commitment to fair pay practices extends to ensuring equal pay for equal work, where individuals, regardless of gender, receive appropriate remuneration based on their skills, responsibilities, and working conditions.

Recognizing the diverse aspirations of our workforce, we offer flexible compensation packages that cater to different professional goals. This includes both fixed and variable components, giving our employees opportunities to thrive in ways that align with their personal and career objectives. This strategic focus on competitive compensation not only helps us attract the best talent but also strengthens our ability to retain high-performing individuals.

In addition to our dedication to providing competitive compensation and benefits packages, QES is steadfast in upholding human rights principles within our operations. In FYE 2023, we recorded zero substantiated complaints concerning human rights violations. This achievement reflects our unwavering commitment to ethical practices and respect for all individuals within our workforce and communities. By prioritizing fairness, equality, and ethical conduct, we not only attract and retain top-tier talent but also foster a positive and inclusive workplace environment where everyone can thrive.

In FYE 2023, QES headcount increased to 468 pax, from 418 pax in FYE 2022. The details of the employee profile are presented as follows:

Promoting Diversity, Equity, and Inclusion at QES: Empowering a Diverse Workforce

At QES Group, we are committed to fostering a workplace that celebrates and advances diversity, equity, and inclusion (DEI). We recognize that a diverse team, inclusive of varying backgrounds, experiences, and perspectives, is critical to driving innovation, solving complex challenges, and achieving our long-term business goals. With over 27% of our workforce represented by women, we’re proud of the strides we’ve made in creating an environment where all employees can thrive. Our dedication to gender diversity is evident across all organizational levels. Currently, women make up a substantial portion of our workforce, contributing across functions, from strategic leadership to hands-on roles. Here’s a breakdown of female representation across key levels:
  • Top Management: 12.5% of our leadership roles are held by women. We are committed to increasing this number over time by supporting women in their professional development and preparing them for leadership roles.
  • Managerial Positions: Women make up 29% of our managers, taking charge of critical business functions and bringing unique perspectives that contribute to our overall success.
  • Executive Roles: Female employees hold 27% of our executive roles, engaging in essential decision-making and project execution that propel QES forward.

Creating a Culture of Equity and Inclusion
We are dedicated to creating a workplace where all individuals feel respected, included, and empowered to contribute fully. This goes beyond representation; it’s about ensuring that each employee has equal access to opportunities, resources, and advancement. Through our inclusive policies and equitable practices, we aim to remove barriers, reduce biases, and ensure every voice at QES is valued.

Supportive Programs and Initiatives
Our approach to DEI extends into the policies, programs, and initiatives we have in place to support our diverse workforce:
  • Leadership Development: We are committed to identifying and nurturing talent within our organization, offering professional development programs aimed at preparing women for leadership roles and addressing gaps in representation.
  • Flexible Work Options: Recognizing the diverse personal and family responsibilities of our employees, we offer flexible work arrangements, including flexible work-hours options, to support work-life balance and personal well-being.
  • Inclusive Hiring Practices: We strive to mitigate biases in our hiring process and actively seek out a diverse candidate pool to ensure equitable opportunities for all. Our recruitment and promotion practices are designed to identify and retain talent from all backgrounds.

Moving Forward with a DEI Commitment Diversity, equity, and inclusion are ongoing priorities for QES. We are committed to further expanding female representation in leadership, continuously refining our practices to support underrepresented groups, and fostering an environment where every employee has the opportunity to thrive. As we move forward, we’ll continue to listen to our team, evolve our DEI strategies, and measure our progress, ensuring that QES remains a place where everyone is empowered to reach their fullest potential. At QES, DEI is more than a goal – it’s a core value that strengthens our culture, enhances our resilience, and empowers us to innovate and grow together.

Career Development

Training and career advancement are pivotal components of the Group’s ESG agenda. From a social standpoint, offering training and career development avenues to our employees can significantly enhance job satisfaction, motivation, and retention rates. This holistic approach contributes to cultivating a positive workplace culture and bolstering employee well-being.

In FYE 2023, the Group devoted a total of 6,532 hours to training initiatives, underscoring our steadfast commitment to nurturing the professional growth and development of our workforce.

  • In FYE 2023, the Group devoted a total of 6,532 hours to training initiatives, underscoring our steadfast commitment to nurturing the professional growth and development of our workforce. This equates to an average of 13.96 hours, or 0.58 days, of training per employee, reflecting our dedication to empowering our team members with the skills and knowledge they need to excel in their roles.
EMPLOYEE HEALTH & WELL-BEING

In an increasingly fast-paced world, ensuring employees’ well-being is critical to fostering a productive and positive work environment. At QES Group, we believe that our people are our greatest assets. This belief drives our commitment to robust Environmental, Social, and Governance (ESG) principles, with a strong focus on promoting Employee Health and Well-Being. Through various welfare initiatives, in-house facilities, and wellness programs, we aim to create a supportive workplace that encourages personal growth, work-life balance, and overall well-being.

1. Company Trips and Celebrations: Building Connections and Creating Memories
Recognizing the importance of connection and camaraderie, we organize overseas and domestic company trips to encourage team bonding and provide a break from routine. These trips foster relationships and offer employees a refreshing change of scenery. Seasonal celebration lunches or dinners are another way we celebrate milestones together, helping create a sense of belonging and unity within our team.

2. Indoor and Outdoor Recreational Activities: Energizing Body and Mind
We believe in the power of movement and recreation for mental clarity and physical health. Our indoor and outdoor recreational activities cater to diverse interests, from sports to leisurely pursuits, offering employees options to stay active and refreshed. These activities provide a welcome break from work, recharge our employees, and contribute to a positive mindset.

3. Recognizing Dedication with Long Service Awards
At QES, we celebrate loyalty and dedication with Long Service Awards. Recognizing employees who have committed years of service not only shows our appreciation but also strengthens the bond within our workforce. These awards serve as a reminder of the mutual trust we share with our employees and motivate everyone to contribute to our company’s vision.

4. Dedicated Spaces for Personal Needs: Creating a Comforting Environment
To provide a comfortable and inclusive workplace, we offer a range of dedicated spaces tailored to our employees’ needs. Our sickbay supports employees who may feel unwell during the workday, while the prayer rooms and nursing rooms cater to employees’ diverse personal and family needs. Our Zen Garden provides a peaceful retreat within the workplace, allowing employees to take a moment to relax, reflect, and recharge.

5. Celebrating Milestones and Moments
At QES, every birthday is a cause for celebration. Our monthly birthday gatherings remind employees they are valued members of the QES family. Additionally, The Breakfast Club offers a cheerful start to the day, encouraging social interaction and helping employees connect over a wholesome meal.

6. Health and Wellness Workshops: Nurturing a Health-First Mindset
Our Health & Wellness Workshops provide employees with valuable insights and skills for maintaining a healthy lifestyle. Covering topics from stress management to fitness and nutrition, these workshops reflect our commitment to equipping employees with the knowledge to make informed health choices. By investing in health education, we aim to create a culture that prioritizes wellness in and out of the workplace.

7. Opportunities for Giving Back: Volunteer Programs
Giving back to the community is an integral part of our social commitment. We offer volunteer opportunities that allow employees to engage in meaningful causes, encouraging a spirit of empathy and social responsibility. Volunteering not only contributes to societal well-being but also brings a sense of purpose to our team members, enhancing their personal fulfillment and enriching their work-life balance.

At QES, our Employee Health and Well-Being initiatives are more than just benefits – they’re a fundamental aspect of our social responsibility. By creating a supportive, inclusive, and health-conscious work environment, we’re not only enhancing employee satisfaction but also fostering a thriving organizational culture.

OCCUPATIONAL HEALTH & SAFETY

In showcasing our unwavering dedication to maintaining the highest safety standards, we employ a comprehensive array of preventive measures and rely on the active cooperation of our staff to adhere to industry-leading practices in their daily operations. Our commitment extends to rigorous inspections of emergency preparedness equipment, including firefighting systems, fire extinguishers, medical supplies, facility infrastructure, emergency exit signage, and lighting, ensuring their availability, upkeep, and functionality in crisis situations.

These inspections are conducted on a monthly and quarterly basis, with the primary objective of preventing or minimizing incidents, injuries, and illnesses stemming from unsafe or unhealthy working conditions and processes. Central to our approach is the prioritization of employee health and safety, as evidenced by the establishment of our internally developed Occupational Health, Safety & Environment Policy. This policy encompasses key initiatives such as the Atomic Energy Licensing Board (AELB) Emergency Response Team, monthly fire system maintenance protocols, and the Health & Safety Committee.

These teams are tasked with creating and maintaining an accident-free workplace environment across all our workstations, ensuring that every employee is well-acquainted with and proficient in executing emergency response plans to mitigate safety incidents. Our Emergency Response Team (“ERT”) stands ever-ready to spring into action during crisis. As of FYE 2023, the ERT at QES comprised approximately 45 trained individuals, and an updated roster was necessitated upon our relocation to our new 5-story Corporate HQ.

These individuals undergo rigorous training in emergency response procedures, encompassing first aid, firefighting, and building evacuation techniques. We further strengthened our commitment to employee safety by ensuring that a total of 180 employees received training on health and safety standards. This significant investment in training reflects our ongoing dedication to fostering a culture of safety and preparedness across our organization.

In FYE 2023, we recorded zero substantiated complaints concerning human rights violations and zero instances of non-compliance with labour standards, underscoring the effectiveness of our proactive safety measures and vigilant workforce.

Community Engagement

At QES, our commitment to corporate social responsibility extends far beyond financial goals. We are deeply committed to making a real difference in society through active engagement in community initiatives and events. This ethos is ingrained in our corporate culture, guiding our actions as we strive to balance business success with environmental stewardship, ethical governance, and social welfare.

Our unwavering dedication to community engagement is evident through our steadfast support for various charitable events and initiatives. Over the years, QES has been actively involved in numerous impactful events, including the Pink Charity Run, Jog for Hope, Pink Ribbon Run, Nottingham Charity, Orchid Run & Ride, and more.

In FYE 2023, QES allocated sponsorship funds totaling RM6,260.00 to Persatuan Insan Istimewa IMC Selangor for the 11th Let’s Play Carnival held on October 28, 2023. This event aimed to unite individuals with diverse special needs, offering them opportunities to participate in a wide range of sports activities. With three categories of sporting events—Junior, Senior, and Cerebral Palsy—the carnival catered to individuals aged 6 to 25 years old. Approximately 300 special students joined the festivities, fostering a sense of camaraderie, empowerment, and sheer joy.

Such event not only empowers individuals with disabilities to engage in sports but also serves as a catalyst for raising awareness and promoting greater inclusivity within the special needs community. By championing initiatives that celebrate diversity and accessibility, we remain steadfast in our commitment to building a more equitable and inclusive society for all.

In addition, QES also contributed RM1,000.00 to Pusat Perubatan Universiti Malaya (“PPUM”) for the World Breastfeeding Week Celebration organized. This initiative aimed to educate participants, particularly working mothers, on how to continue breastfeeding. Approximately 100 PPUM staff members benefited from this program. QES believes such events promote a healthier and more inclusive society. Beyond financial contributions, QES also maintains a nursing room in our workplace, showcasing our commitment to supporting women in balancing their careers with family responsibilities. This fosters diversity and inclusivity within the company, promoting a workplace culture that values the well-being of all employees.

These initiatives underscore our firm belief in the transformative power of community engagement. At QES, we understand that true success is not measured solely by financial performance but also by our ability to make a meaningful impact on the lives of others. Through our ongoing support of charitable endeavors and community engagement initiatives, we remain dedicated to creating a brighter and more inclusive future for all.

Our Commitment to the Future

In “Empower Together,” QES is deeply committed to shaping a sustainable and inclusive future, where the company thrives alongside its people, partners, and the communities it serves. QES focuses on attracting top-tier talent through fair and competitive compensation practices while offering extensive career development and training opportunities. By prioritizing employee well-being, health, and safety, QES aims to cultivate a positive workplace environment that encourages growth and innovation.